Mercury Suite Bright w/Pool access by ArcoCollection

nie przyjechal bym tam drugi raz Positive: miejsce Negative: brak serwisu sprzątania zacinajace sie windy

Ideale per ragazzi che vogliono divertirsi.struttura reale.

Next time I will chose the 5 star hotel instead Positive: Paid the price of a 5 star hotel (I could have stayed at Corinthia instead and I will next time) Negative: Everything. Rude staff each blaming the other’s management. Horrible customer service, every time I had to use the pool I had to queue and wait for an exchange of cards daily and they could not find cards, searching and being rude. Apartment was ok nothing special and not able to use facilities after check out. I got given an hour extra to check out upon complaining and had to find another location to wait until my flight. Also they don’t allow all paying guests to use facilities and it’s only in a small print which we missed. We paid for 3 and only 2 could use the pool. Never staying here again or recommending

it was lovely, but could've done better. I wish I stayed at a resort. Positive: I like the location of the property and I like the facilities around it. It was very luxurious but the apartment could've done better. The host was amazing person he was advising us what to do and answering the call as soon as we need him and send maintenance when we had issues with the boiler or other stuff like the remote of the TV. Negative: there was not enough mirrors in the property. Also there was no vanity desk not enough space and there were no enough towels when we asked for extra towels they said they will charge us €20 which was quite high also upstairs in the pool area you could not get towels. The pool was also not heated and was extremely cold considering the luxurious flat we wish to have a heated pool and be able to swim. also, there was a lot of work going on around the property. A lot of noise was coming whilst we were trying to sun base upstairs because lots of building work is going on around this property.

Positive: L'emplacement toutes et ouvert 24/24 Negative: L'accueil ne peut pas répondre à nos questions en cas de problème. Mal expliqué dans le descriptif qu'il ya que 2 cards de piscine alors que nous étions 3 personnes, la télévision ne fonctionné pas tout le long du séjour. La propriétaire sait mais ne fait rien . L'amabilité de la propriétaire et vraiment pas correct